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Direct Billing

Health Craft Clinic offers convenient direct billing for many major insurance providers. We handle the paperwork so you can focus on your recovery.

Call (604) 563-4411

How Direct Billing Works

Our direct billing service makes it easy to use your extended health benefits without the hassle of submitting claims yourself.

1

Bring Your Information

Simply bring your extended health insurance card and photo ID to your appointment.

2

We Handle the Billing

We submit your claim directly to your insurance provider for covered services.

3

Pay Only Your Portion

You only pay any applicable deductibles, co-pays, or amounts not covered by your plan.

Benefits of Direct Billing

No Upfront Payment

Pay only your portion at the time of service - no need to pay the full amount and wait for reimbursement.

No Paperwork Hassle

We handle all the claim submission and paperwork for you - saving you time and effort.

Faster Processing

Direct billing often results in faster claim processing and approval from your insurance provider.

Immediate Confirmation

Know immediately what your insurance covers and what you'll need to pay out of pocket.

Accepted Insurance Providers

We offer direct billing for many of the major insurance providers. If your provider is not listed or you have any questions, please contact us.

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What You Need to Bring

  • Extended health insurance card
  • Government-issued photo ID
  • Policy number and member ID
  • Referral (if required by your plan)

Coverage Information

  • Coverage varies by plan and provider
  • Some plans require pre-authorization
  • We'll verify your benefits before treatment
  • Payment options available for uncovered amounts

Frequently Asked Questions

What if my insurance provider isn't listed?

Even if your provider isn't on our direct billing list, we can still provide you with detailed receipts for manual submission to your insurance company. We're also regularly adding new providers to our direct billing system.

What if my claim is denied?

If a claim is denied by your insurance provider, you will be responsible for the full cost of the services. We'll work with you to understand the reason for denial and explore payment options.

Can I use direct billing for all services?

Direct billing is available for most of our services including physiotherapy, acupuncture, and massage therapy. Some specialty services may require manual submission. We'll let you know during your appointment.

How long does it take to process claims?

Most direct billing claims are processed immediately or within 24-48 hours. You'll know right away if there are any issues with your coverage or if additional information is needed.

Ready to Use Your Benefits?

Book your appointment today and take advantage of our convenient direct billing service. Focus on your health, not the paperwork.

Call (604) 563-4411 Book Appointment Online